CostCapper Help

Help

Turning machines on and off

CostCapper keeps the machines it manages switched off unless something needs them on: a schedule, or someone's request. Your dashboard shows the machines you can use.

Turn a machine on

  1. Pick how long you need it (two hours unless an admin has changed the default) and choose Turn on. If it's already running because of a schedule or someone else, the button says Keep it on.
  2. An instance usually starts within a minute or two; a database can take ten minutes or more.

When it switches off

A machine stays on while anyone's request or a schedule needs it, and stops when the last one ends. If others are using it, your request ending doesn't stop it.

CostCapper emails you 15 minutes before a machine you asked for stops, if email is set up. In the last 30 minutes of your request you can Extend it, up to the longest the admin allows (eight hours unless changed).

Finished early? Choose I'm done so it can stop sooner and save money.

Locked machines

An admin can lock a machine for maintenance. While locked, it can't be turned on or off from CostCapper; the tile says why and when it's expected back.

Something's wrong?

Use Feedback at the top of the page, or ask your admin.